FAQ

How do I connect to the Local Configuration Webapp?
The Local Configuration Webapp is a website that runs on the Intwine Connected Gateway that allows administrators to configure the system, perform diagnosti...
Wed, 21 Feb, 2018 at 10:07 AM
How do I assign static DHCP leases?
If you want your ICG to provide a consistent IP address to a LAN device, you can use a Static DHCP lease assignment.  This will force the ICG to assign the ...
Wed, 17 Jan, 2018 at 12:01 PM
How do I update my ICG's firmware?
If you need to update the firmware on your system there are two ways to do this depending on your access to the ICG in question: via the Intwine Remote Mana...
Fri, 4 May, 2018 at 4:10 PM
How do I save the logs from my ICG?
During troubleshooting it is often helpful to be able to view the system logs from the Intwine Connected Gateway.  These logs contain all of the information...
Wed, 21 Feb, 2018 at 10:11 AM
How do I factory reset my gateway?
If you have had a problem with your 4GR after making configuration changes, you can use the Factory Reset capability. To perform the factory reset, pres...
Thu, 31 May, 2018 at 8:49 AM
How do I setup Bridge Mode?
The Gateway does not support a traditional "bridge" mode, but can be setup to mimic the functionality using port forwarding.  If you want to mimic...
Mon, 20 Sep, 2021 at 3:41 PM
What is good cellular signal strength?
Login to the Local Configuration Webapp to verify the signal strength. The home page shows the RSRP, RSRQ and SINR values.  For the highest quality ...
Wed, 21 Feb, 2018 at 10:14 AM
Bars of Signal Strength?
A frequent question that users of the Intwine Connected Gateway have is “what do the bars on my ICG really mean?” The simplest answer is that more bars ar...
Fri, 4 May, 2018 at 3:04 PM
ICG Firmware Change Log
Version 1.8.1 – released on July 8, 2020 Adds filtering to prevent IP Source Violations on cellular WAN Improve BLE Sniffing timing parameters Add redun...
Thu, 3 Sep, 2020 at 11:50 AM
How do I configure my system to connect to a Wifi network?
It is often useful to have your ICG connected to a Wifi network as a client for internet access.  In fact you can use this as a fallback for cellular or a p...
Thu, 18 Mar, 2021 at 7:44 PM